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Healthcare Service Management

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About Healthcare Service Management

Stay Fit, Stay Strong.” “Healthy Choices, Happy Life.” “Wellness Begins with You. It is not only a sentence, but it is true. Without a good health, one cannot be happy.

Healthcare service management is a professional field on which there are so many responsibilities like coordinating, organizing, and delivering daily functions in a hospital. Healthcare Service Management Course may be a better option. It is maximum 1 year diploma course. By doing this course, one can acquire a wide knowledge of the healthcare industry, including hospital administration, healthcare laws, financial management, and human resource management.

Throughout the healthcare field Health service managers work and to manage in various medical settings. They handle the operational and business functions of healthcare environments. In Healthcare settings hospitals, outpatient facilities, nursing homes, physicians’ offices, and group medical practices are included. Health service management is responsible for managing administrative tasks to empower patient care, medical compliance, and payer relationships.

In Health service management there are a variety of job available such as laboratory manager, clinical supervisor, health director, medical director, and services coordinator. Daily responsibilities of each depend on the job title and the department. These daily tasks covers - financial management, training medical staff, hiring new employees, insurance policy coordination, managing medical inventory, maintaining patient records, coordinating care delivery, organizing staff meetings, patient billing, scheduling new patients, overseeing provider calendars, training staff on compliance laws, and facilitating communication between medical staff. Health service managers can work in small or large healthcare environments. It depends on their area of specialization, ranging from financial operations, quality improvement, personnel organization, infrastructure planning, public relations, customer service, and development planning.

There are various courses related to Healthcare Service Management

Course types are:

Bachelor's Degrees:

BBA in Hospital Management, B.Sc. in Hospital Administration, and B.H.M. (Bachelor of Hospital Management).

Master's Degrees:

MBA in Hospital Management, MHA (Master of Hospital Administration), and MSc in Hospital Administration.

Diploma in Hospital and HealthCare Management (DHHM)

Diploma in Hospital Management, Diploma in Hospital and Healthcare Management.

Certificates courses:

Professional Certificate in Hospital Management, Advanced Certificate in Health Management.

Popular Institutions which offer these courses are given below:

All India Institute of Medical Sciences (AIIMS): Delhi and Rishikesh.
Manipal Academy of Higher Education: Offers both MBA and online programs.
International Institute of Health Management Research (IIHMR): Delhi.
Christian Medical College (CMC) Vellore: Known for its medical education and research.
Indian Institute of Management Bangalore (IIMB): Offers a Professional Certificate in Hospital Management.
Public Health Foundation of India (PHFI): Offers an MHA program.
Indira Gandhi National Open University (IGNOU): Offers an MBAHCHM (Master of Business Administration in Healthcare and Hospital Management).
King George's Medical University (KGMU): Offers Hospital Management programs.
Other notable institutions: K J Somaiya Institute of Management, Delhi Pharmaceutical Sciences and Research University, and CMC Vellore.

The objective of the program:

The motto of this program is to make graduates ready by providing in-depth knowledge on planning and designing needs of physical facilities for hospitals/ healthcare setups.

To provide training to aspirants for efficient management of hospital and healthcare organizations.

Duration: - 12 months (Open and Distance Learning is available )

Eligibility:- A Graduate from any recognized university/ institute.

Selection Procedure: - it is based on fulfillment of eligibility norms and submission of documents

Medium of Instruction: - English

Programme Pattern: - Annual

Fees: - maximum INR 44,000

Assessment:- Each course will have continuous assessment of 70 % and term end assessment of 30% of total marks (except campus contact session).

Standard of Passing: - Candidate should secure at least 50% passing in continuous assessment and term end assessment separately.

Award of grade towards campus contact session be based on student's attendance to the same as below:

Health service management specializations can alter depending on the department. They are:

Care delivery: Health service managers work in various healthcare facilities to organize provider schedules and maintenance routines, by ensuring patient care.
Clinical operations: Health service managers oversee the operations of outpatient clinics or long-term medical facilities. They ensure high clinical standards and implements new policies that improve the healthcare process.
Financial planning: Health service managers are responsible for budget operations and corporate accounting, managing financial records to maintain daily operations. They manage patient billing and keep the record the cost of medical procedures.
Electronic record storage: Health service managers can use technical training to manage electronic health records and helps facilities keep recent information on patient data. They also train staff in modern IT software and infrastructure to protect data. Thus, they enhance workflows, and make patient information more accessible.
Policy management: Health service managers can expertise in local, state, and federal laws and how they apply to the healthcare sector.
Insurance practices: Health service managers manage insurance practices within healthcare facilities. They arrange contract renewals, enforce billing, oversee reporting compliance, and manage patient questions.
Human resources: Health service managers manage staff recruitment and supervise the employment process of specialized personnel. They are responsible for training staff in procedural guidelines when working in specific healthcare settings, i.e., laboratory protocols.

Quality care: Health service managers work on preparing, facilitating, and collecting data on employee work experience and patient concerns. These findings are used by senior management to implement policies or workplace standards that build better experiences throughout the healthcare process.